I can't log in! What should I do?
My username is restricted? Why?
I can't play the movies in Windows Media player. What now?
I
want to buy your videos from a local video store. I've seen your
videos at this store and want to buy more, so what can I do? I
want to be in one of your videos. What must I do?
What
is the advantage to be a member?
When
will I receive my membership?
Hey...
I just signed up but my password isn't working...What gives?
I
received the wrong video/ my video is damaged, what should I do?
How
can I order your videos?
What
is the difference between PAL and NTSC video format?
If
my wife or family found out, they would kill me. Do you ship discreetly?
What
kind of delivery do you offer?
Do
you ship to my country? If so, how long does it take?
Is
your site safe? Can I send My Credit Card Information?
I
don't have Credit Card. What can I do?
How
do I cancel my membership?
How
can I contribute a story?
I can't log in! What should I do?
Chances are you have an old outdated browser. You need to upgrade to a browser with 128 bit Encryption built in, so go to www.microsoft.com and download Internet Explorer 6.0 and install it and use that to access the site.
If you still have problems, you can call or email customer support (available 24 hours a day, 7 days a week) at: 888-357-0303 or email at roman@net-member.com
My username is restricted? Why?
Your login may have been compromised or your password was traded. Please contact us at romulus88@adelphia.net and we will look into it.
I can't play the movies in Windows Media player. What now?
Click on this link to get the latest version of Windows Media Player (put link that's inside the members area here) and install it on your computer. If you still have problems, try "Uninstalling" Windows Media Player. To do this, go to Start/Settings/Control Panels/Add/Remove Software. Remove WM player and reinstall it. Click on the option "To view all movies in WM Format, click here" and check the box which appears.
I
want to buy your videos from a local video store. I've seen your
videos at this store and want to buy more, so what can I do?
Please contact us directly at romulus88@adelphia.net
with the store name and phone number and we will contact them
directly to sell to them directly. Chances are they will buy from
us since the prices will
be cheaper than having a middle man and they will most likely
carry other video titles and formats as well.
I
want to be in one of your videos. What must I do?
Many guys want to be in our videos. It is natural since we use
such beautiful models. However, in order to qualify you must be
able to do the following:
1) Be 18 years of age, sign a model release, and have a photo
ID
2) Be able to show your face at all times
3) Be able to hold your breath for at least 30 seconds if you
want to be in a smother video
4) For trample videos, you must be able to handle high heel trampling
by one or more women at once for at least 10 minutes (this means
you have a high pain tolerance and also some REAL WORLD EXPERIENCE,
meaning you have been trampled in heels before).
Because we film with only a few weeks advance notice, it helps
to live in Southern California. If you are flying in from out
of town, you must be able to fly out with just a few days notice
(although we try to give as much notice as possible). We use specific
models that are available at the time and can't guarantee we can
set up the video shoot with a specific model. In other words,
we don't take requests.
We do not pay our male models at this time as we are a small startup
company. However, we do give you a copy of the tape when its ready.
If you are interested, email us at:
romulus88@adelphia.net
and include a pic if you have one.
What
is the advantage to be a member?
You get to see more original photos of the movies, photos from
behind-the-scenes, watch video clips of the movies and exclusive
to members only, participate in special offers, and other releases
that we
will make in the future!
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When will I receive my membership?
You will receive membership login after your payment using a credit
card is confirmed through iBill or after we receive the payment
through P.O. Box or money order!
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Hey... I just signed up but my password
isn't working...What gives?
When this happens you need to send your subscription number or
transaction number (received from iBill) to romulus88@adelphia.net!
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I received the wrong video/ my video
is damaged, what should I do?
Usually we have an expedition department to check all orders.
But if in case you receive a wrong order, or a damaged film, don't
worry. Just please let us know the problem immediately. We will
send you another one right away.
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How can I order your videos?
We currently offer several ways to order our videos. You can purchase
the videos directly on the site using a Credit Card (Visa/MasterCard/Discover),
Cash or Money Order.
If
sending cash or money order/cashiers check, please send to the
following address:
Roman
Video
11718 Barrington Court #303
Los Angeles, CA 90049
USA
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What
is the difference between PAL and NTSC video format?
PAL format is the kind of video standard that is used in many
European Countries. NTSC is used in the United States and many
other Countries like Japan for example. PAL has nothing to do
with the actual
videocassette...VHS is a world standard. PAL has to do with the
output Hz of the local electric company therefore affecting the
speed at which your TV will be refreshed/drawing on the screen.
If you are in doubt, call a local TV repair store; they will give
you the correct option to order.
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If my wife or family found out, they
would kill me. Do you ship discreetly?
We respect our Customer's privacy. We ship in a plain and secure
USPS Priority box. You box will have a return address of "RV
Distributors", so your wife will think you are receiving
junk mail, losing ALL interest in your package!
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What kind of delivery do you offer?
When you place your order, you will be offered two options of
delivery.
If you want to receive your order faster, choose Priority Mail.
On the other hand, if you want to pay a little bit less, choose
regular USPS First class shipping. Also, if you are in Europe,
shipping for USPS Global
Priority is $10.00 for one video or DVD. Please allow 5-7 business
days for delivery in Europe.
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Do
you ship to my country? If so, how long does it take?
We ship to everywhere.
1) America, Europe (Type: Priority Delivery time: 2 to 3 business
days).
2)Asia, Australia, Africa or others countries (Type: Priority
Delivery time: 5-6 business days - Type: US First class Delivery
time: 8 to 15 business days)
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Is your site safe? Can I send My
Credit Card Information?
Our Site is one of safest Sites on the Internet. You can send
your Card Information, and not worry about it, nobody can see
your information, not even our staff, only the person who deals
with the charges. We use a highly technological encryption from
iBill. It is one of the most reliable Security Companies throughout
the world, regarding transactions through the internet.
Lots of different clients made their purchases from Roman Video
and we are proud to say that none of them had any problem regarding
ordering videos or security.
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I don't have Credit Card. What can
I do?
If you are in the United States, you can send Cash/Money Order
Roman Video, 11718 Barrington Court #303, Los Angeles, CA 90049
- USA (by registered Mail only)
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How
do I cancel my membership?
You can cancel your membership many ways.
First, you can cancel by going to http://www.ibillcs.com.
You will need your subscription number OR transaction number (Both
are provided to you when you sign up -- they are usually in your
email from iBill).
Second,
you can call iBill directly to cancel at 800.764.4266 and tell
them you would like to cancel. Again, you will need your subscription
and/or transaction number or username you created when you first
joined.
Third,
you can email us at romulus88@adelphia.net
to cancel. We will also need your username, transaction number
or subscription number to cancel your membership.
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How
can I contribute a story?
We value and appreciate any contributions to this site and welcome
any fetish stories which involve the themes of Smothering, Facesitting,
Trampling, Body Worship and Female Domination. To contribute a
story to add to our site, please submit it to the following email
address: romulus88@adelphia.net.
For a story to be posted to the site, you must give full permission
to have it posted. Please also send your full name
when submitting a story if you want credit for the story. You
will be notified via email if your story is posted on the site.
Roman
Video |